At With Intention Therapy, your privacy is treated with the utmost care and respect. We are committed to protecting your personal and health information in accordance with:

• The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
• The Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act)
• The Health Records and Information Privacy Act 2002 (NSW) (HRIP Act)
• The AASW Privacy Policy and Code of Ethics

1. What Information We Collect

We may collect personal and sensitive information including:

• Your name, contact details, and date of birth
• Health history, current concerns, and treatment goals
• Information shared during counselling or case management sessions
• Referrals, reports, and correspondence with other professionals (with your consent)

2. How We Use Your Information

Your information is used to:

• Deliver counselling, social work, and case management services
• Develop and review therapeutic goals and care plans
• Coordinate with other services or professionals (with your consent)
• Meet legal, ethical, and professional obligations

With Intention Therapy does not sell or share collected information with third parties unless required to do so by law or expressly authorised with your consent.

3. Consent and Confidentiality

We only collect and share information with your informed consent, except where required by law (e.g. mandatory reporting, risk of harm, child protection). All records are stored securely and handled with strict confidentiality.

4. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent for information sharing (unless legally required)

Requests can be made by contacting us directly. We will respond within a reasonable timeframe and in accordance with applicable laws.

5. Ethical Practice

As members of the Australian Association of Social Workers (AASW), we uphold the principles of:

• Respect for Persons
• Social Justice
• Professional Integrity

We follow the Ethics Complaints Management Process (ECMP) and maintain Continuing Disclosure Obligations to ensure transparency and accountability in our practice.

6. Data Security & Retention

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. This includes secure digital storage, password protection, and restricted access to client files.

We retain collected data only for as long as necessary to provide our services and meet legal obligations. Once this period expires, data is securely deleted or de-identified.

7. Third Parties

We do not share your information with third parties unless:

• You have provided written consent
• It is required by law
• It is necessary to prevent serious harm

Any third-party service providers we engage are also bound by privacy obligations.

8. Website Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our site. This allows us to improve functionality, monitor website performance, and tailor content to user preferences.

You can choose to disable cookies through your browser settings. However, doing so may affect the usability of certain features on our website. We do not use cookies to collect sensitive personal information or share data with third parties for marketing purposes.

9. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or practice. The most current version will always be available on our website.

10. Contact Us

If you have questions, concerns, or would like to make a privacy-related request, please contact:

Louise Pearson
With Intention Therapy
admin@withintention.com.au
PO Box 22 Luddenham 2745

Contact

(235) 955-6333
hello@divitherapy.com
1343 Divi St #1000, San Francisco, CA 32951

Accreditations

AASW accredited Social Worker

iCare approved Case Manager

iCare approved Social Worker

Victims Services Counsellor (NSW)

Eye Movement Desensitisation and Reprocessing (level 1)

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